Shipping

At Treasured Gifts, we strive to offer the best shopping experience, including reliable and efficient shipping. Please review our shipping policy to understand how we handle deliveries, timelines, and more.

Shipping Times

We partner with a network of suppliers worldwide to bring you a wide range of products at competitive prices. Please note that because of this, shipping times may vary depending on the product and location. Below are general estimates:

  • Processing Time: 1-3 business days
    Once you place your order, it will be processed and prepared for shipment. You will receive a confirmation email once your order has been dispatched.

  • Shipping Time: 5-10 business days in the UK

Shipping times may be affected by holidays, customs delays, and other factors beyond our control. We recommend checking local regulations and updates if you expect any possible delays.

Shipping Costs

We offer free shipping on all orders above £30 unless stated otherwise at checkout. Certain items may have different shipping costs or expedited options based on supplier policies.

Tracking Your Order

Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track your package through our website or directly via the carrier's site. Please note that tracking may take a few days to update.

Multiple Packages

If you order multiple items, they might arrive in separate packages. Since we work with different suppliers, each item may ship from a different location, leading to staggered delivery dates.

Lost or Stolen Packages

Treasured Gifts is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you haven't received it, please contact the shipping carrier directly. We will assist in providing any details needed to resolve the issue but cannot guarantee a refund or replacement for lost items.

Order Modifications and Cancellations

Once an order is placed, we begin processing it immediately. Unfortunately, this means we cannot guarantee changes or cancellations once your order has been confirmed. If you need to update your shipping address, please contact us as soon as possible, and we will do our best to assist.

Contact Us

If you have any questions or concerns regarding shipping, feel free to reach out to our customer support team at info@treasuredgifts.co.uk. We’re happy to help!